PRIVACY POLICY

Effective Date: March 2, 2026

Eastlake Acupuncture of San Diego (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://eastlakeacupuncture.com or use our services.

We may collect:

• Full name
   
• Email address
   
• Phone number
   
• Mailing address
   
• Date of birth (if required for booking)
   
• Health information voluntarily submitted for treatment
   
• Insurance or VA referral information (if applicable)
   

When you visit our website, we may collect:

• IP address
   
• Browser type
   
• Device type
   
• Pages visited
   
• Date and time of visit
   
• Referring website
   
• Cookies and tracking technologies
   

If you opt in to receive SMS messages, we collect:

• Your mobile phone number
   
• Consent to receive SMS messages
   
• Message delivery and interaction records
   

We use your information to:

• Schedule and manage appointments
   
• Provide acupuncture and wellness services
   
• Send appointment reminders
   
• Send follow-up care instructions
   
• Respond to inquiries
   
• Process VA Community Care referrals
   
• Improve website performance
   
• Comply with legal obligations
   

We do not sell, rent, or trade your personal information.

By providing your mobile phone number and opting in, you agree to receive SMS messages from Eastlake Acupuncture of San Diego related to:

• Appointment confirmations
   
• Appointment reminders
   
• Follow-up care instructions
   
• Customer support communication
   

Message frequency varies.

You may opt out at any time by replying:

STOP – to unsubscribe
HELP – for assistance

Consent to receive SMS messages is not a condition of receiving medical services.

We use cookies and tracking technologies to:

• Improve user experience
   
• Analyze website traffic
   
• Optimize website functionality
   

Third-party services may include:

• Google Analytics
   
• Meta/Facebook Pixel (if active)
   
• Secure booking platform (JaneApp)
   

You may disable cookies in your browser settings.

We implement appropriate security safeguards, including:

• HTTPS encryption
   
• Secure booking platform integration
   
• Restricted access to sensitive information
   

While we take reasonable measures to protect your data, no system can guarantee absolute security.

Depending on your state of residence (including California residents), you may have the right to:

• Request access to your personal data
   
• Request correction of inaccurate data
   
• Request deletion of personal data
   
• Withdraw SMS consent at any time
   

To exercise these rights, contact:

📞 (619) 333-5505
📧 info@eastlakeacupuncture.com

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Eastlake Acupuncture of San Diego
4550 Kearny Villa Rd, Suite 208
San Diego, CA 92123

Phone: (619) 333-5505
Email: info@eastlakeacupuncture.com